ONBOARDING
Customer Onboarding & Monitoring Platform
A comprehensive and customisable end-to-end digital customer acquisition solution.
For customer onboarding and compliance monitoring
End-to-end digital customer journey
From account origination, ID proofing and KYC to ongoing fraud monitoring, create an end-to-end digital onboarding process for your customers.
Fully customisable web portal
Drag-and-drop configuration to design the optimal workflow to onboard and continuously monitor your customers.
AI powered decisioning
Leveraging OCR, facial recognition and liveliness detection.
Real-time data
With our matching and search technology, access real-time data to inform real-time decisions.
Fraud monitoring & prevention
Analyse, profile and monitor customer behaviour using device telemetry, risk-based transaction analytics and behaviour profiling.
One single platform
Remove the need for legacy tools by managing customer onboarding from one single platform.
End-to-end onboarding, risk and compliance coverage
An end-to-end platform for customer onboarding, identification and authentication, risk screening and compliance — leveraging an intuitive AI powered decision engine to accelerate customer acquisition and continually analyse behaviour across digital channels.
Our onboarding solution digitally captures customer information and pushes it through a workflow of checks and verifications, using OCR, facial recognition and liveliness detection to authenticate the customer.
Our eKYC / AML solution is designed to integrate and pull data from multiple sources to verify a customer's risk rating, sanctions status, and financial and tax standing.
Transactional fraud controls — behavioural profiling, risk-based transaction analytics and device telemetry — ensure continuous monitoring of 1st and 3rd party fraud risk across the customer lifecycle.
Customer value management
Real-time data and behaviour analytics offer deep insight into the profile, behaviours and needs of your customers — the tools to deepen relationships through personalised offers or customer-centric debt management.
- Digital ID verification
- KYC/AML governance and compliance
- Risk based transaction analytics
- Fraud monitoring
- Affordability assessments
- Policy rules
- Instant alternative offers
- Strategic debt management